I want to contact customer service.
Can I have a refund?
Can I amend my order?
I have not received my refund.
The event has been rescheduled, can I get a refund?
My event has been cancelled, how do I get a refund?
Forgotten booking reference number?
I have bought tickets through Fan to Fan but would like to exchange/refund?
I purchased Ticketplan, can I have a refund?
Are there any tickets left?
I am due a refund but I have new card details.
I haven't received my confirmation email.
What costs do you refund if an event is cancelled / postponed?
Can I book tickets?
How do I track my order?
The event I have booked for has changed
Do I have to print out my tickets if I have PDF tickets?
Can I cancel my visit to Kew Gardens?
How do I change my email address?
How long does my refund take to clear?
It only lets me book one ticket, how do I book more?
How do I change my address?
I haven't received my E-Tickets.
Is the event still going ahead?
The system will only allow me to buy one at a time.
I am trying to book tickets but it says 'Tickets not available'.
How do I list tickets on Fan to Fan?
Can I change the name on my ticket?
I have sent an email, how long does it take to get a reply?
How do I log into my account?