I want to contact customer service
Can I have a refund?
I have not received my refund
My event has been cancelled, how do I get a refund?
What costs do you refund if an event is cancelled / postponed?
Forgotten booking reference number?
COVID-19 UPDATE
Will my event get postponed due to Coronavirus?
I have sent an email, how long does it take to get a reply?
Cancellation, change or postponement of an event
I purchased Ticketplan, can I have a refund?
Can I amend my order?
User Account - More information
I am unable to attend the event due to recent Government guidelines
Can you resend my confirmation email?
How do I track my order?
The event has been rescheduled, can I get a refund?
Where are my tickets?
I haven't received my E-Tickets
I am no longer able to attend due to a personal circumstance.
How do I make a complaint?
I have had no response since I filled out the contact form?
Can I change the date of my event as I have coronavirus?
I have lost my tickets
Can I get compensation for a cancelled event?
Is the event still going ahead?
When will I receive my e-tickets?
How do I change my email address?
I am due a refund but I have new card details
I have used the contact form but I am still waiting for a reply?