My event has been cancelled, how do I get a refund?
Can I have a refund?
I want to contact customer service
I have not received my refund
COVID-19 UPDATE
Will my event get postponed due to Coronavirus?
The event I have booked for has been rescheduled, can I get a refund?
I am due a refund but I have new card details
What costs do you refund if an event is cancelled / postponed?
Forgotten booking reference number?
I purchased Ticketplan, can I get a refund due to the Coronavirus?
I purchased Ticketplan, can I have a refund?
I have sent an email, how long does it take to get a reply?
Event has been recheduled, can I have a refund?
Cancellation, change or postponement of an event
Is this a live chat?
Has my order been refunded?
Is the event still going ahead?
I have been refunded incorrectly
How do I track my order?
My event has been cancelled but I have not been informed?
My event has been postponed, are my current tickets valid?
I have used the contact form but I am still waiting for a reply?
I am unable to make reschedule date , can I could can have exchange instead of a refund?
How do I make a complaint?
User Account - More information
Can I get compensation for a cancelled event?
My event has been cancelled/postponed, can I rebook another date?
Where are my tickets?
Can you resend the confirmation email?