Can I have a refund?
I want to contact customer service
I have not received my refund
The event has been rescheduled, can I get a refund?
My event has been cancelled, how do I get a refund?
Forgotten booking reference number?
Can I amend my order?
Are there any tickets left?
How do I track my order?
I purchased Ticketplan, can I have a refund?
Is the event still going ahead?
Will my event get postponed due to Coronavirus?
What do the different Tier tickets mean?
What costs do you refund if an event is cancelled / postponed?
I haven't received my confirmation email
How do I change my email address?
I have already placed an order, can I add refund protection?
Can I change the name on my ticket?
I am due a refund but I have new card details
How long does my refund take to clear?
How do I change my address?
I want to upgrade my tickets, how can I do this?
I haven't received my E-Tickets
The event I have booked for has changed
User Account - More information
I am trying to book tickets but it says 'Tickets not available'
Can I camp for one night at Boardmasters?
I have lost my tickets
Can I cancel my visit to Kew Gardens?
Can I check my order?