- Ensure that you have downloaded the See Tickets Wallet mobile app and not the See Tickets Box office USA mobile app.
- Check that you are using the same email address associated with your See Tickets account. This may vary from the email address you used to place the order/send the confirmation email to. If your account is linked to Facebook/Spotify and you are unsure of the email address linked to your See account then please contact us at http://www.seetickets.com/CustomerService.
Click here for more information about the See Tickets wallet app