Welcome to the Support Centre

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Got a question? Why not see if your question can be answered here. There is a lot of information in our knowledge base. Enter your question in the search bar to find your answer. Most questions can be answered here without the need to speak to an advisor.


If your question is not being answered, please rephrase again, making sure your question, is short, simple and avoiding specific details.


If you are still unable to find your answer, the best way to get in touch is via email. Simply manage your order by visiting our customer service area


To manage your order please ensure that the correct reference number is entered along with one of the following; Post code or last 4 digits of the payment card. If you do not have your reference number to manage your order, please read here.