Welcome to the Support Centre

Please type the name of your event below to get event specific answers.
If you cannot find your event, please type a general question.

Forgotten booking reference number?

Your reference number is displayed in the subject line and body of your confirmation email. It will also appear on your bank statement.

 

If you are unable to locate your confirmation email, enter your email address under the Forgotten Details section at the bottom of the page here. We will send you the details of any orders linked to that email which will then take you through to the customer service area and you can track your order. Please ensure this email matches the email address you entered on your booking.