Welcome to the Support center

We're here to help

I want to contact customer service

If you would like to speak to our team, the best way to get in touch is via email. Simply track your order by visiting our customer service area. and once you have done this, you will find the contact form at the bottom of the page where you can send us your query to our dedicated team. 


To track your order please ensure that the correct reference number is entered along with one of the following; Post code, full telephone number or last 4 digits of the payment card.


  • If you do not have your reference number to track your order, please read here.


We apologise for any delay in getting back to you, please be assured that our team is working as quickly as possible to get respond to your email. If you have already requested a refund for a cancelled event, please bear with us during this time. Your request is in hand and our team will get back to you as soon as possible.


Thank you for your patience and understanding.