Welcome to the Support Centre

Please type the name of your event below to get event specific answers.
If you cannot find your event, please type a general question.

My tickets require the O2 Arena app but I don’t have a smartphone

If any other member of your party attending the event has a smartphone you can arrange to transfer tickets to them. If no one in the party attending the event has a smart phone, please visit the box office at the venue on show night with a form of ID and your order details.


Please contact us by tracking your order if you would like to transfer your tickets.