Welcome to the Support Centre

Please type the name of your event below to get event specific answers.
If you cannot find your event, please type a general question.

I can no longer attend, can I pass the booking on to friends/family?

We are sorry to hear that you are no longer able to attend the event you have booked for. If the event does not require the lead bookers ID for entry, you are welcome to pass the tickets on to friends or family privately. We strongly recommend that you check the original booking page to ensure that ID is not required for entry along with any age restrictions your ticket/event may hold.


If you have any questions regarding this, please get in touch with our team.