Welcome to the Support Centre

Please type the name of your event below to get event specific answers.
If you cannot find your event, please type a general question.

I have lost my tickets

For some events/venues, tickets cannot be replaced therefore we strongly advise that you keep your tickets in a safe place once received. Should you lose your tickets, please get in touch with our team who can check to see if an alternate method of entry can be arranged. 


To get in touch, please manage your order using your order reference number, post code or last 4 digits of your payment card and our customer service contact form will be displayed under your order details. Our team is very busy, we apologise for any delays in advance. Our team will get back to you as quickly as possible.


If you have print at home tickets please read here.