Welcome to the Support Centre

Please type the name of your event below to get event specific answers.
If you cannot find your event, please type a general question.

I have not received my refund.

If you have had a refund approved due to a change in event circumstances (subject to the terms and conditions agreed to at the time of booking), then our online team will email you with further information once this has been confirmed.

 

Please allow 10 working days for refunds to clear, if you have still not received your funds after this time then please query this with your bank.