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I am due a refund but I have new card details

Initially, we must make an attempt to refund the original card your placed the order with. If this fails, our customer service team will be in touch.

 

Please note that if you have received a new card but the account is still the same, the refund should go through as normal. If the refund has been processed and has not been received after 10 working days, please check with your card issuer.